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How We Handle Your Information

We collect what we need to run your account, process bKash, Nagad and Rocket deposits, verify withdrawals and keep the platform secure. You control access requests, data corrections and account closure through the contact paths below.

Account data storagePayment transaction logsDevice and session trackingCookie preferencesWithdrawal verification records
baji100 How We Handle Your Information
DATA SAFEGUARDS

How We Protect What You Share

We encrypt bKash, Nagad and Rocket payment data in transit and at rest, restrict database access to verified operations staff, and log every query so we can audit who viewed your records. Session cookies expire when you close the browser; persistent cookies track login state and language preference until you clear them.

Payment Encryption

Every bKash, Nagad and Rocket transaction passes through TLS tunnels; wallet identifiers are hashed in our database so support agents see only the last four digits when they verify your deposit. Card details, if you add international payment later, never touch our servers.

Cookie Use

We set a session cookie to keep you logged in, a language cookie to remember English preference, and analytics cookies to count page views. You can block non-essential cookies in account settings; blocking the session cookie will log you out on every page refresh.

Account Security

We send an OTP to your registered mobile number whenever you log in from a new device or request a withdrawal above the daily threshold. If someone tries your password three times incorrectly, we lock the account and email you a reset link tied to that mobile number.

Data Retention

Betting slips and wallet transaction logs remain archived for the period local regulation requires, typically two years from the settlement date. After that window closes, we delete personally identifiable fields and retain only anonymised summaries for platform audits and dispute resolution.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review what we hold, correct a detail, or delete your account, use any of these three paths. Live chat gets the fastest response during Bangladesh evening hours when support volume is highest.

Team online

Live Chat

Open the chat bubble on any page, select privacy inquiry from the dropdown, and our team will pull your account record within minutes. Best for same-session questions about what data we logged during your last deposit or betting round.

Email Support

Send your request to the support address shown in your account footer. Include your registered mobile number so we can verify ownership before releasing or modifying records. Expect a reply within one business day for data-access requests.

Account Settings

Log in, navigate to privacy controls under your profile menu, and toggle cookie categories, marketing permissions, or session-history visibility. For full account deletion, you must contact support directly; the self-service panel handles preference changes only.

Privacy Questions We Hear Most

We collect your mobile number for OTP login, your date of birth to confirm age eligibility, and your preferred currency. When you deposit via bKash, Nagad or Rocket, we log the transaction reference and timestamp to match the incoming payment to your account balance.

Yes. Contact support through live chat or email, verify your identity with the registered mobile number, and we will send a report listing your account details, deposit history, betting slips, withdrawal requests and any notes our team added during verification checks.

We share transaction data with bKash, Nagad and Rocket processors to clear your deposits, with game providers to log your slot spins and live-table hands, and with compliance auditors when local regulation requires account verification. We do not sell your data to advertisers or marketing lists.

Transactional logs remain archived for the minimum period local law mandates, usually two years, to handle payout disputes and regulatory audits. After that window, we delete identifiable fields like mobile number and wallet references, keeping only anonymised summaries for platform integrity checks.

You can close your account at any time through support, which stops new transactions immediately. However, completed betting slips and payment records must stay archived for the regulatory period. Once that period expires, we delete personally identifiable data automatically without further request from you.

We set a session cookie to keep you logged in, a language cookie for English preference, and analytics cookies to count visits. You can block non-essential cookies in account settings under privacy controls; blocking the session cookie will log you out on every page load.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.