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What Our Legal Terms Actually Mean for You

Our legal terms set out what you can expect from baji100 and what we expect in return. Access to the platform depends on your local law and eligible regions — read this before you open an account or make a deposit via bKash, Nagad…

Account Eligibility RulesBangladesh Region CoveragebKash, Nagad, Rocket ScopeData Handling PracticesYour Rights and Contact Path
baji100 What Our Legal Terms Actually Mean for You
REACH OUR POLICY TEAM

How to Contact Us About Legal or Account Questions

For legal queries, account policy questions, or requests to review your data, our support team handles these through the channels below. If your question is about a specific bKash, Nagad, or Rocket transaction, have your wallet reference number ready — it speeds up the review significantly.

Live Chat Support Open the chat widget from any page on baji100. Our support team can pull up your account and transaction records directly during the session.
Email Policy Desk Write to our policy team for formal requests — data access, account closure, or dispute submissions. Include your registered mobile number for faster matching.
Account Help Section Log into your account and go to the Help section to submit a support ticket. Ticket submissions create a written record, which is useful for policy-related requests.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account Integrity

Account security and data handling are not afterthoughts here. We apply encryption to your account details and wallet information, and we do not share your personal data with third parties outside the scope of processing your transactions. Here is what that looks like in practice.

Data We Collect and Why

We collect your registered mobile number, wallet IDs for bKash, Nagad, or Rocket, and transaction history. This data is used to process deposits, verify withdrawals, and maintain your account record.

Cookie and Session Handling

We use session cookies to keep you logged in and to remember your preferred payment method. You can clear cookies from your browser settings; doing so will log you out of your current session.

Retention and Deletion Policy

Your account data is retained while your account is active. After account closure, we hold transaction records for the period required by applicable financial compliance rules, then delete them.

Requesting Changes to Your Data

To request a correction or deletion of your account data, contact our support team via the Help section or email. We will confirm receipt and respond within a reasonable timeframe for your region.

Common Questions About Our Terms and Policies

Real questions from people who have read our terms and want a straight answer. If your question is not here, contact us directly through the Help section in your account.

Access depends on your local law and eligible regions. If you are in Bangladesh, check whether online gaming is permitted under current local regulations before opening an account.

We freeze the account balance and begin a review. Your wallet transaction record — the reference number in your bKash or Nagad app — is the primary document we use to trace the payment.

Yes. Submit a data access request through the Help section in your account or by email. Include your registered mobile number so we can match the request to your account record.

Updated terms are posted on this page with a revised effective date. Continuing to use your account after that date means you accept the changes. Close your account before the date if you disagree.

Contact our support team via live chat or email, request account closure, and confirm your registered wallet — bKash, Nagad, or Rocket — so we can process any remaining balance before closing.

Reach out to our policy team by email or through the Help ticket system. Describe the issue and include your account's registered mobile number. We treat data complaints as priority support cases.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.